Help

Frequently asked questions

Digital delivery, pricing, refunds, and who these guides are for.

What am I buying?+

Digital parenting guides and printable checklists as PDFs. After purchase you get instant access to download — nothing physical ships.

How do I receive my guide?+

As soon as checkout completes, you'll receive download access by email and on the confirmation page. Open it on your phone, tablet, or computer right away.

Can I print it?+

Yes. Most guides are designed to look good on screen and on paper. Print the checklist pages as often as you need for your own family.

How much do guides cost?+

Most single guides and checklists are $12–$14 as a one-time purchase. No subscriptions required.

What if I lose the file?+

Email us at hello@sorrelguides.com with your order email and we'll help you re-download.

Do you offer refunds?+

Because these are instant digital downloads, sales are generally final. If a file is faulty or you were charged twice, contact us within 14 days and we'll make it right. See our full refund policy for details.

Who are these guides for?+

Parents and caregivers who want calm, usable guidance without wading through a research rabbit hole. We organize by topic (sleep, feeding, behavior, safety, and more) — not by your child's age band.

Is this medical advice?+

No. Our guides are educational and practical. They are not a substitute for professional medical, developmental, or mental health care. Always check with your pediatrician when something concerns you.

How do I contact you?+

Email hello@sorrelguides.com or use our contact form. We read every message.

Still stuck? Contact us or email hello@sorrelguides.com.